OUR CODE – A STATEMENT OF OUR CORE VALUES

The businesses we manage depend heavily on their operations of state-of-the-art heavy equipment and industrial machinery. Smart as they are increasingly becoming and necessary as they may be to our economic success, these resources remain subordinate to our most prized resource – our people.
Our people are a diverse group, by choice. And while this diversity is not without its challenges, it is a net strength. Myriad backgrounds, experiences, languages, religions, nationalities, and ways of seeing the world are united by a common purpose and a set of values that guide us in the choices we make to achieve our goals.

SET TONE AT THE TOP

Our Core Values are not marketing inscriptions for handbooks and brochures. They are ingrained in our thinking and compel the actions that we take.
As such, we communicate these values through our actions. We don’t manage down, we lead by example.
Though each of us is responsible for his or her actions, those leading others have the added responsibility for demonstrating, through their actions, the importance of this Code.

CREATE A CULTURE OF OPEN AND HONEST COMMUNICATION

Everyone working at HELM or any of its affiliates should feel comfortable speaking his or her mind, particularly in relation to ethics concerns.
Managers have a responsibility to create an open and supportive environment where employees feel comfortable raising tough questions. We all benefit when employees exercise their power to prevent mistakes or wrongdoing by asking the right questions at the right times.
HELM will investigate all reported instances of questionable or unethical behavior. In every instance where improper behavior is found to have occurred, the company will take appropriate action. We will not tolerate retaliation against employees who raise genuine ethical concerns in good faith. Conversely, we will not tolerate the abuse of this moral imperative.
Employees are encouraged, in the first instance, to address such issues with their managers or directly with the Group HR Manager, as most problems can be resolved swiftly. If for any reason that is not possible or if an employee is not comfortable raising the issue with any of them, the matter can be taken all the way up to the Managing Director of the Group.

BUILD TRUST AND CREDIBILITY

We do not make commitments we cannot see through.
We do what we say and say what we do. Whenever we can, we let our actions do the talking. It is that simple.
When things go wrong, Honesty is the quickest route to setting things right. We do not run for cover or hide behind distractions, we face up to realities.

UPHOLD THE LAW OR CHANGE IT

HELM Group’s commitment to integrity begins with complying with laws, rules, and regulations where we do business. Further, each of us must have an understanding of our internal policies, rules, and regulations that apply to our specific roles. If we are unsure of whether a contemplated action is permitted, we should seek advice from the resource expert. We are individually and collectively responsible for preventing violations of law and for speaking up if we see possible violations.
It is not uncommon, especially in our business, for laws or regulations (internal or external) to have unintended consequences or create unforeseen burdens. Each of us, at our own level and in our own capacity is encouraged to lobby for beneficial change. Until such change is effected, however, we adhere.

RESPECT ONE ANOTHER

Each of us, no matter the role or position for which we have been employed, contributes directly to our business success.
HELM is committed to providing a workplace across our Group that is free from discrimination of all types and from abusive, offensive or harassing behavior. Any employee who feels harassed or discriminated against should report the incident to his or her manager or to human resources.

WORK SAFELY

Much of our work involves the management of risks that threaten our health and safety. While our organization employs specialists dedicated to maintaining a healthy and safe environment, Health and Safety are everyone’s job.
No matter what resources are marshaled to create a healthy and safe environment, each of us has the power to quickly neutralize their impact with a single bad choice.
The specialists among us are here to assess the risks in our activities, design systems, and failsafes to mitigate those risks, source fit-for-purpose tools and equipment therefor, monitor the overall program’s efficacy, and make improvements. IT IS YOUR JOB TO IMPLEMENT THE SYSTEMS DEVISED FOR YOUR ACTIVITIES.
You put on your helmet, you lock in your tether, you cross at designated crossings, and you make sure you go home in one piece at the end of the day.

DO NOT CUT CORNERS

We value engineer, we streamline and consider alternatives but we do not compromise our values, ignore rules and regulations or follow the easiest and quickest route forward.
We measure twice and cut once as the saying goes.
We reject outright the foolish misconception that processes and procedures are costly bureaucracy that the organization would prefer we ignore when nobody is looking to save money.
To be sure, poorly designed processes and procedures can be a net cost that is wasted with no benefit. When confronted with such a situation, we fix it, because we can.
We know that those who cannot, or don’t know better, either follow blindly or disregard completely and cut corners. That is not who we are.
We do not break the law when it is not expedient, we find alternative routes or we change the law. We do not leap across an open trench to save 5 minutes at the cost of a month, or worse, a lifetime when the crossing is too far.
We respect what we do enough to know that it is too important to not give it the attention it deserves.
If we see inefficiency or room for improvement, we identify the root cause and provide a solution.
We also remind ourselves that there is a bigger picture and considerations other than our own that go into the systems that an organization follows. So we make sure that we involve all stakeholders; thereby measuring twice, or three times, if necessary, and cutting once.

RESPECT OTHER PEOPLE’S PROPERTY

We jealously guard what is ours and treat it with respect. We afford the same security and care to what is not our own when in our custody or zone of operations.
This standard of care applies to tangible and intangible property.

MAINTAIN CONFIDENTIALITY

In our line of work, we become privy to our stakeholders’ non-public information. We err on the side of maintaining this information private and sharing it only as authorized on a need-to-know basis.
We strive to carefully balance our belief in transparency and the free flow of information with our duty to not disclose.
Similarly, we share information among ourselves that is sensitive, private or proprietary. We do so on a need-to-know basis. Period.

AVOID CONFLICTS OF INTEREST

We avoid relationships or activities that might impair or even appear to impair, our ability to make objective and fair decisions when performing our jobs. When faced with situations where the business actions we take on behalf of our organization may conflict with our own personal interests, whether direct or indirect, we speak up and seek advice.
We recognize that as people acting for the sum total of our business’s parts, we have a duty to advance its legitimate interests when the opportunity to do so arises. We do not use the HELM group’s property or information for personal gain or personally take for ourselves any opportunity that is discovered through our position within the group.

EARN YOUR SUCCESS

We are committed to success on the merit of our products and services.
We avoid any actions that create a perception that we seek favorable treatment on any other grounds.
We neither give nor accept business courtesies that constitute, nor could reasonably be perceived as constituting inducements that would violate law, regulation, or our policies, or those of our stakeholders, or would cause embarrassment or reflect negatively on our reputation.

GIVE BACK

Even though we are cautious to avoid actions that would create an unfair advantage, we are generous with our time and resources. We help each other, trusted partners in our supply chain, and the communities in which we operate. When presented with the opportunity to give back, we ensure that our actions are appropriate and proper.

REPORTING ETHICAL CONCERNS

HELM Group is committed to doing business ethically.

If you witness an act of fraud, bribery, corruption, theft, harassment, or any other behavior that is ethically questionable perpetrated by any of our employees or carried out at any of our premises, you can safely report your concerns through HELM Group’s “Speak Up” online portal. Through this channel, you can stay completely anonymous if you prefer.

HELM Group protects those who report concerns from victimization, harassment, or disciplinary action as a result of any disclosure made in good faith.

PRIVACY NOTICE

This privacy notice for Helm Holding WLL (“Company,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our website, online portals, web-based services or publications (“Services“), such as when you:

• Visit our website at helm.qa, or any website of ours or our affiliates
• Engage with us in other related ways, including any sales, marketing, or events in which information is exchanged with, or provided by, you

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@helm.qa.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and our Services, the choices you make, and the products and features you use. Click here to learn more.

Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. Click here to learn more.

Do we receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources. Click here to learn more.

How do we process your information? We process your information to make hiring decisions, respond to your queries and communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to learn more.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Click here to learn more.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click here to learn more.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click here to learn more.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what Helm Holding WLL does with any information we collect? Click here to review the notice in full.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us, our services or products, solicit proposals from us, apply to be hired or otherwise contact us in any capacity and for any purpose.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us, the choices you make, and the products and features you use. The personal information we collect may include, by way of example and not limitation, any of the following:

• names
• phone numbers
• email addresses
• mailing addresses
• job titles
• contact preferences

Sensitive Information. The information that you provide us may be of a sensitive nature, such as health and financial information, government identifiers or immigration status.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, and other outside sources.

In order to enhance our ability to provide relevant marketing, offers, and services to you, evaluate your applications, solicitations or offers, and otherwise in order to update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, respond to requests and communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they are restricted in their use of your personal information. They are bound to not share your personal information with any organization apart from us or our affiliates. The categories of third parties we may share personal information include, by way of example and not limitation, any of the following:

• Cloud Computing Services
• Government Entities

We also may need to share your personal information in the following situations:

• • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

<li>When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). To find out more about Google’s Privacy Policy, please refer to this link.

• Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy .

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short:We may use cookies and other tracking technologies to collect and store your information.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short:We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our website and databases is at your own risk. You should only access our Services within a secure environment.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short:We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at contact@helm.qa.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short:You may review, change, or terminate an account you created with us at any time.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here:

If you are located in Switzerland, the contact details for the data protection authorities are available here

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from any marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

If you have questions or comments about your privacy rights, you may email us at contact@helm.qa.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short:Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information under the laws of your jurisdiction.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits users who are California residents to request and obtain from companies, once a year and free of charge, information about categories of personal information (if any) disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

Please note however that we do not knowingly solicit data from or market to residents of California. If you are a resident of California please be advised that such legislation does not apply to the Services or we are exempt therefrom. If this is of any concern to you, you are free to not use any of our Services and, if you have in error, to seek removal of your personal information from our databases.

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short:Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at contact@helm.qa or by post to:

Helm Holding WLL
Doha Golf Street 234, Building 248
Zone 69, PO Box 37082
Doha, Qatar

Tel: (974) 4421 4672
Fax: (974) 4421 4739

13. HOW CAN YOU UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to request to change any personal information you provided or delete it. To request to update, or delete your personal information, please submit a request detailing what information you wish to change or have deleted to contact@helm.qa.

Last updated September 13, 2022

This cookie policy explains how Helm Holding WLL (“Company“, “we“, “us“, and “our“) uses cookies and similar technologies to recognize you when you visit our websites or those of our affiliates (“Websites”) at e.g. helm.qa. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or information that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Helm Holding WLL) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in your web browser controls. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you use Flash cookies or Local Shared Objects?

Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage. Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other details that directly identify you unless you choose to provide these.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at contact@helm.qa or by post to:

Helm Holding WLL
Doha Golf Street 234, Building 248
Zone 69, PO Box 37082
Doha, Qatar

Tel: (974) 4421 4672
Fax: (974) 4421 4739